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Microsoft Validates E2.0 And Breaks NewsGator’s Heart
Life in the SharePoint partner ecosystem is a mixed bag. On the one hand, Microsoft cleverly slips SharePoint into enterprises via MS Office-addicted knowledge workers. It spreads faster than orders...
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Analyzing the 2013 Forrester Wave on WCM
With a copy of the new Forrester Wave™ on Web Content Management in hand this morning, I captured my reactions to the results, and to the changes since the last Wave™ in 2011. There were a few upward...
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Summer Reading – Thoughts on Gartner’s Latest CRM CEC Magic Quadrant
As I ramp up DCG’s social CRM research I’ve been looking through a number of recent industry studies including the latest edition of the Gartner Magic Quadrant on CRM Customer Engagement Center...
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